Verifying Your haotoge Account
Verification is the layer we put between your account and anyone who is not you. When you first request a withdrawal or when our security flags an unusual login pattern, we ask you to confirm your identity using a government-issued ID and a photo that matches the name on your haotoge account. Upload both through the verification panel — the process runs
on the same page, no email attachments needed. Verified accounts move through the withdrawal queue faster and face fewer manual review holds. Think of it as securing the direct line between your balance and your OVO, DANA, or GoPay wallet.
- Open verification panel — Find the account verification section inside your profile settings and tap the start button to begin the document upload flow.
- Upload your ID — Provide a clear photo of your government-issued identity document — the name must match exactly what you registered with on haotoge.
- Submit a selfie — Take or upload a current photo of yourself alongside the ID so our review team can confirm the match quickly without back-and-forth requests.
- Verification confirmed — Once approved, your account is marked verified and withdrawal requests route through without the additional identity hold step applied to unverified accounts.